CPB (Certified Professional Biller) Certification Practice Exam

What is the role of a Beneficiary Counseling and Assistance Coordinator (BCAC) at military treatment facilities?

1. The legal business name of the provider's practice

2. Not cancerous

3. Individual available to answer questions and assist beneficiaries in obtaining medical care through TRICARE

4. Begins with the first day of hospitalization and ends after 60 consecutive days

The correct answer is: Individual available to answer questions and assist beneficiaries in obtaining medical care through TRICARE

The role of a Beneficiary Counseling and Assistance Coordinator (BCAC) at military treatment facilities is to serve as a key resource for beneficiaries who need guidance and support in navigating their healthcare options under the TRICARE program. This individual is trained to answer questions regarding medical benefits, assist with obtaining referrals, and help beneficiaries understand the complexities of their healthcare coverage. The BCAC plays an integral part in ensuring that service members and their families can access the medical care they need, effectively addressing inquiries about enrollment, services covered, and any other related issues. The other options do not relate to the specific responsibilities of a BCAC. For instance, the legal business name of a provider's practice or attributes relating to being non-cancerous do not pertain to the support and assistance offered to beneficiaries. The timeline mentioned in another option addresses hospitalization rather than the ongoing support and resources provided by a BCAC. Thus, the correct understanding of the BCAC's role highlights their function as an advocate and source of knowledge for beneficiaries in the military healthcare system.